Dear Guest,

We would like to inform you that all Thai AirAsia X flights will relocate our service from/to  BKK (Suvarnabhumi Airport).

Your AirAsia flight XJ700 has been moved to/from  BKK (Suvarnabhumi Airport). Please check your  flight detail as shown here below

Flight number: XJ700 

Departure date: 27-June-2022

Depart from Bangkok - Suvarnabhumi (BKK) : 2:35 AM, local time

Arrive in Seoul (ICN) : 10:05 AM, local time

You are also encouraged to be at the airport at least 3 hours before your departure time  to avoid any travel inconvenience.

You may check your current flight status here. If you wish to make alternate travel plans, you can receive the following service recovery options below:

• Credit Account:  you may chat with AVA here and follow the guidance accordingly. To enjoy an instant Credit Account, please link your booking to your AirAsia member account.

*Our Credit Account is valid for 730 days from the date of issuance

The above options are only applicable for direct online booking made via airasia.com. If you made your booking through a Travel Agency, you may contact them for further assistance.

If you booked a hotel through airasia.com, please re-connect to AVA and follow the Hotel / SNAP prompts for the service recovery options available.

You are required to approach us here at least 3 days before the original hotel check-in date for the service recovery options.

Your hotel booking is confirmed and remains unchanged if your flight is rescheduled on the same date.

For any further questions or assistance, please don't hesitate to visit our Support page here and select your preferred contact channel of choice. For instant assistance, please Chat with AVA.

AirAsia remains committed to doing our very best to provide great value fares and reliable services. 

We are truly sorry that we disrupted your travel plans on this occasion. We are looking forward to welcoming you on board again soon.