방콕에어웨이 환불 방법
질문이 있습니다.
급한 사정으로 인하여 예약했던 방콕에어웨이 환불 하는 방법좀 알아보려구요 ~~
사무이까진 가는 첫 비행 예약했습니다 ~~
그런데 환불을 해야하는데 어떻게 하는지 아시느분 있으신가요 ???
환불정보 부탁드립닏 ㅏ~
그럼 즐거운 여행 , 그리고 행복한 시간 보내세요 ~~ ^^
[다음과 같은 질문은 답변을 듣기가 힘듭니다.]
· 예의 없거나 성의 없는 질문
· 구체적이지 못하고 추상적이거나 뜬구름 잡는 식의 질문
· 각 정보 게시판에서 검색으로 쉽게 찾을 수 있는 질문
· 묻고답하기 게시판에서 반복적으로 나오는 질문
· 다른 사람들도 모르는 질문
· 구체적이지 못하고 추상적이거나 뜬구름 잡는 식의 질문
· 각 정보 게시판에서 검색으로 쉽게 찾을 수 있는 질문
· 묻고답하기 게시판에서 반복적으로 나오는 질문
· 다른 사람들도 모르는 질문
[주의사항]
· 질문에도 예의가 있어야 하겠지만 예의 없는 답변 역시 눈쌀을 찌푸리게 합니다.
답변이 하기 싫은 질문은 그냥 두십시오.
답변이 하기 싫은 질문은 그냥 두십시오.
· 댓글로 호객 행위는 엄금합니다.
· 여행친구찾는 글(투어동행,택시쉐어,단톡,오픈채팅 등등)은 삭제 됩니다.
· 연애 및 성인업소 관련 질문은 금지합니다.
· 1일 2개까지 글쓰기(질문)가 가능합니다. 질문도 신중하게 정리해서 올려주세요~
1 Comments
viajero
2013.11.07 07:10
아래 싸이트에 신청 하면 됩니다.
http://www.bangkokair.com/refund/index
Refund
Further inquiries for refund, please contact at refund@bangkokair.com. Office Hours : 08:00 - 17:30 hrs. (GMT +7, Thailand local time)
Currency
We reserve the right to make a refund in the same manner and the same currency used to pay for the Ticket.
By Whom Ticket Refundable
Voluntary refunds will be made only by the carrier which originally issued the Ticket or by its agent if so authorized.
Remarks :
•For non-refundable ticket, all taxes and surcharges after applicable fee will be refunded.
10.1 We will refund a Ticket or any unused portion, in accordance with the applicable fare rules or Tariff, as follows:
10.1.1 Except as otherwise provided in this Article, we shall be entitled, but not obligated, to make a refund either to the person named in the Ticket or, to the person who has paid for the Ticket, upon presentation of satisfactory proof of such payment.
10.1.2 If a Ticket has been paid for by a person other than the Passenger named in the Ticket, and the Ticket indicates that there is a restriction on refund, we shall make a refund only to the person who paid for the Ticket, or to that person's order.
10.1.3 Except in the case of a lost Ticket, refunds will only be made on surrender to us of the Ticket and all unused Flight Coupons.
10.2 Involuntary Refunds
10.2.1 If we cancel a flight, fail to operate a flight reasonably according to schedule, fail to stop at your destination or Stopover, or cause you to miss a connecting flight on which you hold a reservation, the amount of the refund shall be:
10.2.1.1 if no portion of the Ticket has been used, an amount equal to the fare paid;
10.2.1.2 if a portion of the Ticket has been used, the refund will be not less than the difference between the fare paid and the applicable fare for travel between the points for which the Ticket has been used.
10.3 Voluntary Refunds
10.3.1 If you are entitled to a refund of your Ticket for reasons other than those set out in 10.2, the amount of the refund shall be:
10.3.1.1 if no portion of the Ticket has been used, an amount equal to the fare paid, less any reasonable service charges or cancellation fees;
10.3.1.2 if a portion of the Ticket has been used, the refund will be an amount equal to the difference between the fare paid and the applicable fare for travel between the points for which the Ticket has been used, less any reasonable service charges or cancellation fees.
10.4 Refund on Lost Ticket
10.4.1 If you lose your Ticket or portion of it, upon furnishing us with satisfactory proof of the loss, and payment of a reasonable administration charge, refund will be made as soon as practicable after the expiry of the validity period of the Ticket, on condition:
10.4.1.1 that the lost Ticket, or portion of it, has not been used, previously refunded or replaced, (except where the use, refund or replacement by or to a third party resulted from our own negligence);
10.4.1.2 that the person to whom the refund is made undertakes, in such form as may be prescribed by us, to repay to us the amount refunded in the event of fraud and/or to the extent that the lost Ticket or portion of it is used by a third party (except where any fraud or use by a third party resulted from our own negligence).
10.4.2 If we or our Authorised Agent lose the Ticket or portion of it, the loss shall be our responsibility.
10.5 Right to Refuse Refund
10.5.1 We may refuse a refund where application is made after the expiry of the validity of the Ticket.
10.5.2 We may refuse a refund on a Ticket which has been presented to us, or to Government officials, as evidence of intention to depart from that country, unless you establish to our satisfaction that you have permission to remain in the country or that you will depart from that country by another carrier or another means of transport.
10.6 Currency
We reserve the right to make a refund in the same manner and the same currency used to pay for the Ticket.
10.7 By Whom Ticket Refundable
Voluntary refunds will be made only by the carrier which originally issued the Ticket or by its agent if so authorized.
http://www.bangkokair.com/refund/index
Refund
Further inquiries for refund, please contact at refund@bangkokair.com. Office Hours : 08:00 - 17:30 hrs. (GMT +7, Thailand local time)
Currency
We reserve the right to make a refund in the same manner and the same currency used to pay for the Ticket.
By Whom Ticket Refundable
Voluntary refunds will be made only by the carrier which originally issued the Ticket or by its agent if so authorized.
Remarks :
•For non-refundable ticket, all taxes and surcharges after applicable fee will be refunded.
10.1 We will refund a Ticket or any unused portion, in accordance with the applicable fare rules or Tariff, as follows:
10.1.1 Except as otherwise provided in this Article, we shall be entitled, but not obligated, to make a refund either to the person named in the Ticket or, to the person who has paid for the Ticket, upon presentation of satisfactory proof of such payment.
10.1.2 If a Ticket has been paid for by a person other than the Passenger named in the Ticket, and the Ticket indicates that there is a restriction on refund, we shall make a refund only to the person who paid for the Ticket, or to that person's order.
10.1.3 Except in the case of a lost Ticket, refunds will only be made on surrender to us of the Ticket and all unused Flight Coupons.
10.2 Involuntary Refunds
10.2.1 If we cancel a flight, fail to operate a flight reasonably according to schedule, fail to stop at your destination or Stopover, or cause you to miss a connecting flight on which you hold a reservation, the amount of the refund shall be:
10.2.1.1 if no portion of the Ticket has been used, an amount equal to the fare paid;
10.2.1.2 if a portion of the Ticket has been used, the refund will be not less than the difference between the fare paid and the applicable fare for travel between the points for which the Ticket has been used.
10.3 Voluntary Refunds
10.3.1 If you are entitled to a refund of your Ticket for reasons other than those set out in 10.2, the amount of the refund shall be:
10.3.1.1 if no portion of the Ticket has been used, an amount equal to the fare paid, less any reasonable service charges or cancellation fees;
10.3.1.2 if a portion of the Ticket has been used, the refund will be an amount equal to the difference between the fare paid and the applicable fare for travel between the points for which the Ticket has been used, less any reasonable service charges or cancellation fees.
10.4 Refund on Lost Ticket
10.4.1 If you lose your Ticket or portion of it, upon furnishing us with satisfactory proof of the loss, and payment of a reasonable administration charge, refund will be made as soon as practicable after the expiry of the validity period of the Ticket, on condition:
10.4.1.1 that the lost Ticket, or portion of it, has not been used, previously refunded or replaced, (except where the use, refund or replacement by or to a third party resulted from our own negligence);
10.4.1.2 that the person to whom the refund is made undertakes, in such form as may be prescribed by us, to repay to us the amount refunded in the event of fraud and/or to the extent that the lost Ticket or portion of it is used by a third party (except where any fraud or use by a third party resulted from our own negligence).
10.4.2 If we or our Authorised Agent lose the Ticket or portion of it, the loss shall be our responsibility.
10.5 Right to Refuse Refund
10.5.1 We may refuse a refund where application is made after the expiry of the validity of the Ticket.
10.5.2 We may refuse a refund on a Ticket which has been presented to us, or to Government officials, as evidence of intention to depart from that country, unless you establish to our satisfaction that you have permission to remain in the country or that you will depart from that country by another carrier or another means of transport.
10.6 Currency
We reserve the right to make a refund in the same manner and the same currency used to pay for the Ticket.
10.7 By Whom Ticket Refundable
Voluntary refunds will be made only by the carrier which originally issued the Ticket or by its agent if so authorized.