12월 24일 뜨랑가는 타이에어아시아 비행기가 어린이날 행사(에어쇼)로 일방적으로 시간변경한다고 메일을 받았습니다. 이런 경우는 수수료없이 취소가 가능하다고요 옵션선택 가능하다고요 일주일밖에 남지 않았는데 남부지역 홍수로.. 취소가 가능할지... 혹시 이런 경험 있으신분.답변 부탁드려요 받은 메일은 아래와 같습니다. 로우패어로 5명 예약을 해서 10000바트가 넘어요 휴 --

취소가 안되어도 아이들이 있어 가기는 힘들 듯합니다. 

Dear Valued Guest,

First of all, we would like to take this opportunity to thank you for choosing Thai AirAsia.

AirAsia would like to advice your flight FD3243 ​scheduled to depart from Bangkok (DMK) to Trang (TST) on Saturday, January 14, 2017 at 01:10 PM (1310 hrs) has been cancelled due to air space closure (Air show on Thai National Children’s day). Guests are moved to a new flight details as below.

PLEASE FIND NEW FLIGHT TIME

New Flight number                                                                            : FD 3245

New departure time from Bangkok (DMK)                                          : 06:20 PM (1820 hrs)

New arrival time in Trang (TST)                                                         : 07:40 PM (1940 hrs)

In the event of such a flight cancellation, you may also choose from the following options :

a) Move flight: Change to another flight within 14 days, without additional cost, and subject to seat availability.

b) Credit shell: Retain the value of your fare in a credit account for your future travel with AirAsia. The online credit shell is valid for 90 days after issuance. 

c)  Refund: Obtain a full refund in the amount equivalent to your booking and in the form of your original payment.

Guests are advised to obtain Service Recovery Option on your own via FIS Link:

** Please check your AirAsia’s Notification Email which previously sent to you today and click to the provided link for select the Service Recovery Option Online by yourself*